E-commerce is dead. Long live omnichannel commerce!

I’ve never really liked the term ‘e-commerce’. But now more than ever it does not make much sense to think of e-commerce as a separate category. Everything is just commerce. If you want a new term I would suggest something like ‘ubiquitous commerce’, ‘omnichannel commerce’, or ‘pervasive commerce’. The frontiers between the different channels are […]

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